Michael Schiller
· Organizational development & digitalization
Thinking & Doing.
I am an , a and a . Together we look at how you want to work. Then we develop and build the framework and the software that fit.
Organizational developer: I clarify roles, decisions and processes with you, so that working together holds.Softwaremaker: I build software from the first question to running operation. Understanding what you need, designing, coding, running it.Bridge builder: I translate between people and technology, between management and team.
For small and mid-sized companies, social organisations, agencies.
For small and mid-sized companies, social organisations, agencies.
Why both?
Organisation only
Clear roles and processes stay on paper if the old tools are still running on Monday.
Software only
A new tool in unclear processes only makes the unclarity faster. Even AI helps little when nobody knows who decides what.
“Digitalization without organizational development fails. Organizational development without digitalization stays theory.”
I translate between people and technology, between management and team.
Short passages to listen to. The clips are in German.
“We always cement the past, never the future.”
0:41
“The tools are all there. What is missing is the confidence to walk into uncertainty.”
0:31
“We have to take work away from people so they have room to be brave.”
0:37
“Behaviour is circumstances times personality. The circumstances are what we can change.”
0:45
“Not the human in the loop. The human at the centre.”
0:28
From the diwodo podcast of the Digitale Woche Dortmund, in conversation with Milena Droste, episode “Erst aufräumen, dann KI” (tidy up first, then AI), September 2026. Produced by beyond.audio. Listen to the full episode
Where my expertise ends, my network begins.
People and software companies I work with myself and trust.
AI transformation
Linda Müller
AI transformation that reaches people. Humanity and effectiveness. From practice in mid-sized companies and large enterprises.
When I bring them in
When AI is to be embedded effectively in the organization, strategically sound and human at heart. Linda supports from process analysis to culture work, always close to the people it affects.
Software house from Lennestadt. Develops custom web applications, platforms and interfaces for mid-sized companies and agencies and runs them over the long term.
When I bring them in
When a solution grows beyond a prototype and has to run for years. lenne.Tech builds along, takes over development and operation on request and stays available afterwards.
AI knowledge management from Dortmund. Draws on-the-job experience out of people in moderated interviews and, with its own AIKT® method, makes it available as a chatbot, a learning companion or via NFC right at the object.
When I bring them in
When important knowledge lives only in the heads of experienced people and is about to leave with them. beyond.audio draws it out, I make sure it is used and kept up to date in daily work.
Supports municipalities and public administrations with strategy and implementation. Combines OKR with economic efficiency assessment so that a strategy becomes a decision. Author of a book on OKR in public administration. Based in Herne.
When I bring them in
When a public administration or municipality wants to adopt a strategy. With OKR and an economic efficiency assessment André turns it into something council and budget can back.
OKR in public administration
Economic efficiency assessment (WiBe) under German budget law
Creative workshops and strategy support for technology-driven companies, from corporations to start-ups. Works with LEGO Serious Play, ASIT and Cynefin, where standard solutions end. Based in Dortmund.
When I bring them in
When a team needs new ideas or has to work out a strategy together. In workshops Evelyn draws out what people already know and makes it tangible.
Consulting and coaching for situations where plans fail because many forces act at once. Works with Cynefin and SenseMaker, based in Germany and Prague.
When I bring them in
When a situation cannot be planned because too many forces act at once. With Complexity Partners we first find out what is really going on, before anyone decides on a measure.
„Mit Michaels Expertise wurde Delegation Poker zum Schlüssel für klare Führungsrollen und Vertrauen, ein echter Gewinn für unsere Transformation zur ‚Geteilten Führung‘!“
Thomas Kopatz, Development Director
communicode AG
„Dass Michael schon eine ganze Reihe an Organisationen, Menschen, Strukturen und Prozessen kennengelernt hat, setzt er ein, um bestmögliche Lösungen zu finden. Michael ist ein absolut enthusiastischer Mensch, der nicht müde wird, Dinge zu hinterfragen mit dem Ziel, sie für alle Beteiligten zu verbessern.“
Stephan Franke
communicode AG
„Die Zusammenarbeit mit Michael Schiller ist absolut empfehlenswert! Als versierter Experte bringt er sowohl Praxiserfahrung mit und ist vertraut mit diversen, abwechslungsreichen Methoden sowie der nötigen theoretischen Einordnung.“
Mara Erlinghagen
communicode AG
„Michael lebt für die Veränderung. […] Perspektivwechsel anzuregen, Standpunkte klar zu vertreten und den Menschen, deren Prozesse und Strukturen Michael verändert, zuzuhören und sie von Anfang mit auf diesen Weg zu nehmen, sind seine Stärken.“
Stephan Franke
COO Communicode AG
„Als Mentor […] hat er mich unterstützt, mit Beobachtungen von außen aufgebaut und mir kontinuierlich gute Impulse gegeben. […] Er hat vorgelebt, dass es dabei immer vor allem um den Mensch und oft um die Fragestellung ‚Was ist eigentlich das Problem?‘ geht.“
Jan Lensing
Scrum Master, comnovo
„Through his very good knowledge of human nature, his positive thinking and acting and his creative ideas, he actively supports the further development of his environment and the respective organisation. He addresses critical issues, provides potential solutions and options. […]“
Lars Gentschs
Architekt und Leiter Entwicklung
„Michael is a very stable person who is not scared to challenge his ideas and to leave his comfort zone for the sake of a product and the satisfaction of the users. […] Despite his highly technical expertise he is totally open and ready to discuss not only design propositions but also design oriented working methods […].“
Virginie Caplet
Product Design Manager, babbel
„Michael is a very strategic working and thinking guy, but has always an eye on details within development. […] He is also an excellent team lead and very organized and solution-focused. […] I really appreciated the work with him.“
Thomas Franks
Director Engineering SW Services Cross-Platform Solutions
„He understands the complexity of problems, talks to the concerned people to convey the problem in an understandable manner and does a great job with prioritisation and negotiation. He keeps in great touch with the team and strives to ensure that tension and pressure does not affect the team […].“
Dinesh Vasudevans
Staff Software Developer
„Michael is a coach at heart. He lives and breathes agile principles, is open-minded, full of ideas and curiosity […]. His focus on vision, future and possibilities make challenges doable and are an asset in any project.“
„As internal stakeholder, I always enjoyed working with Michael!
He's a very intelligent and well-structured guy and helped me a lot in making projects happen.“
„Er schafft es, komplexe Inhalte so zu vermitteln, dass Menschen verstehen, worum es wirklich geht. Dabei betrachtet er Digitalisierung und Veränderung nicht nur aus technischer Sicht, sondern bezieht die Menschen mit ein, die am Ende damit arbeiten und die getroffenen Entscheidungen mittragen müssen. […] Michael sprüht vor Ideen, bleibt aber nicht bei Ideen stehen.“
Maik Büdenbender
ennit GmbH
„Unsere Maschinen warten wir, bevor etwas kaputtgeht. Bei uns Menschen machen wir es oft andersherum. Als Chefin trifft man viele Entscheidungen allein. Der Blick von außen sortiert die Gedanken und stellt die Fragen, die im Alltag niemand stellt. Ich arbeite dafür mit Michael Schiller zusammen und weiß, wie wertvoll das ist, bevor etwas schiefläuft.“
From start-ups to mid-sized companies, some through every stage of the business.
Everything in one place: customers, projects and an AI assistant
My own platform: customer management, blog, events, an AI voice assistant, collaborative planning and time tracking. Everything I need daily, in one system.
Custom platform
AI-powered
All-in-one
Rails 8 · Stimulus · Cortecs (EU routing to AI models)
SCHILLER: this platform
Dortmund·Today
Everything in one place: customers, projects and an AI assistant
My own platform: customer management, blog, events, an AI voice assistant, collaborative planning and time tracking. Everything I need daily, in one system.
Custom platform
AI-powered
All-in-one
SCHILLER: this platform
Dortmund·Today
Customer data and events, automatically in sync
When a contact in the customer system is invited to an event, they automatically appear on the guest list. And vice versa. No manual copying, no duplicate entries.
Connecting systems
Automation
Enterprise
Ruby/Sinatra · Salesforce API · Redis/Sidekiq
Guestforce: customer system meets event management
Dortmund·2024
Customer data and events, automatically in sync
When a contact in the customer system is invited to an event, they automatically appear on the guest list. And vice versa. No manual copying, no duplicate entries.
Connecting systems
Automation
Enterprise
Guestforce: customer system meets event management
Dortmund·2024
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One login for all suppliers: order, compare, save
Painters order from different suppliers, previously with different logins, different shops, different price lists. Farbfox bundles everything on one platform: one login, all suppliers, price comparison in real-time.
Painters order from different suppliers, previously with different logins, different shops, different price lists. Farbfox bundles everything on one platform: one login, all suppliers, price comparison in real-time.
A Berlin-based publisher for contemporary theater. We digitalized their entire operation: finding plays, managing contracts, serving customers, maintaining the website, all in one place.
12 years together
Publishing
Fully digital
Ruby on Rails · PostgreSQL · REST API
Theaterverlag Hofmann-Paul: 12 years of partnership
Berlin·2011-2023
From contract to stage, fully digital
A Berlin-based publisher for contemporary theater. We digitalized their entire operation: finding plays, managing contracts, serving customers, maintaining the website, all in one place.
12 years together
Publishing
Fully digital
Theaterverlag Hofmann-Paul: 12 years of partnership
A portal where people search for doctors, read reviews and discuss health topics. We led the development team and kept the platform stable for millions of users.
HealthTech
Head of IT
3M Users
Ruby on Rails · MySQL · Solr Search
imedo.de: Germany's health community
Berlin·2008-2011
Find the right doctor, used by 3 million people
A portal where people search for doctors, read reviews and discuss health topics. We led the development team and kept the platform stable for millions of users.
HealthTech
Head of IT
3M Users
imedo.de: Germany's health community
Berlin·2008-2011
20+ suppliers, availability and prices in real time
Over 20 suppliers deliver car parts. The customer instantly sees what's available and what it costs. We built the team and established the connections to all suppliers.
E-Commerce
Team Leader
Lead PO
Scrum
PHP · MySQL · REST APIs
autoteile-teufel.de: online shop with complex logistics
Germany·2015
20+ suppliers, availability and prices in real time
Over 20 suppliers deliver car parts. The customer instantly sees what's available and what it costs. We built the team and established the connections to all suppliers.
E-Commerce
Team Leader
Lead PO
Scrum
autoteile-teufel.de: online shop with complex logistics
Germany·2015
Let's talk for 30 minutes.
You tell me where things are stuck. I tell you whether I can help, with advice, with software or with both.